faq

Frequently asked questions.

Got questions about our AI? We’ve got the answers you need.

How do I get started with Sellhalla?

Simply sign up, choose your subscription, and your store is automatically created. Once inside, you can add products, customize your store, and connect payments. No setup headaches.

How long does it take to launch my store?

Most users can launch a working store in under 30 minutes. Your hosting, theme, and core settings are ready the moment you log in.

Do I need to buy hosting or install anything?

No. Sellhalla is fully hosted. There’s nothing to download or install—we handle the technical side so you don’t have to.

Can I use my own domain name?

Yes. You can connect your own custom domain or start immediately with a Sellhalla-provided store URL and switch later.

What does my Sellhalla subscription include?

Your subscription includes a fully hosted eCommerce store, premium designed layouts, essential selling tools, AI powered assistant, platform updates, and ongoing maintenance. Everything you need all bundled into one simple monthly plan.

How many stores can I create with one subscription?

Each subscription allows one store per plan. If you want to run multiple stores, you’ll need a separate subscription for each.

Can I cancel my subscription at any time?

Yes. You can cancel your subscription at any time from your account dashboard. Your store will remain active until the end of your billing cycle.

Are there any setup fees or long-term contracts?

No. There are no setup fees, no contracts, and no hidden charges. You pay month-to-month and stay in control.

Where do I get products to sell on Sellhalla?

You can source products from third-party suppliers, dropshipping marketplaces, wholesalers, your own inventory, or you can even sell digital products and services. Sellhalla gives you the flexibility to choose what works best for your business model.

Does Sellhalla provide products or suppliers?

Sellhalla does not sell products directly. Instead, it supports multiple sourcing methods so you’re free to work with suppliers you trust or products you already own.

Can I use dropshipping with Sellhalla?

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Who handles shipping and order fulfillment?

Fulfillment depends on your sourcing method. If you use a dropshipping supplier, they handle shipping. If you sell your own products, you manage inventory, packaging, and fulfillment.

How do I promote my Sellhalla store?

You can promote your store through social media, email marketing, paid ads, influencer partnerships, and organic search. The best results come from testing a few channels and scaling what works.

Do I need a large following to make sales?

No. Many successful stores start with little to no audience. Paid ads, niche targeting, and strong product pages can generate sales even without a large following.

Which marketing channels work best for beginners?

For beginners, social media platforms, short-form video content, and paid ads with small test budgets are often the most effective ways to get early traffic and feedback.

Does Sellhalla help with marketing or SEO?

Sellhalla provides built-in tools and best practices that support SEO and store optimization. While you manage your promotions, the platform is designed to help your store perform well from a technical standpoint.